Office C 334-340, Romford Road, Forestgate, London, United Kingdom, E7 8BS
07961655943
  • Home
  • About us
  • Services
  • Contact us
Site Logo
HomeServicesIT Support

IT Support

IT support for businesses working remotely, hybrid or solely in the officeWith many businesses continuing to work remotely or implementing a hybrid setup, access to fast IT support is a must have for employees. We have carefully designed a range of packages to suit your companies specific needs. Strategically designed, our three levels of flexible packages have been developed to support businesses of all types and sizes.

Efficient IT Support for businesses in London and the whole UKWe are proud to be one of only a few Microsoft partners in the UK which hold solution designations across M365, D365 and Azure. Alongside our IT services, we offer a wide range of specialist IT consultancy services including:

Specialist IT Consultancy
Network Support
Infrastructure Consultancy
Data backup and GDPR Consultancy
Speak to a specialist

The benefits of our business IT support services_

Fast response times – we aim to answer all support calls within 1 min

Platinum Trusted Provider – 3 years of consistent customer reviews

Unlimited Remote Support from our experienced UK based Service Desk

Specialist IT Consultancy in delivering Microsoft Modern Workplace

Quick response times coupled with an efficient Service DeskSpeed of resolution is at the forefront of our Service desk performance which is why when customers call, we answer in under 1 minute. We also focus on the quick resolution of tickets to minimise disruption for our customers.

Compliance and Security Assurance ISO 27001, 9001 and 14001 certified


Specialist expertise for a fixed monthly cost

Delivering consistent customer service excellence_

It’s not by chance, that for the past 3 years we have consistently been awarded for delivering customer service excellence by Feefo. Our commitment to customer service has been reflected in the quality and efficiency of our work.

Recently awarded the Feefo Platinum Trusted Service Award, our 2700+ live customer reviews set us apart as the leading provider of business IT support in London.

Market leading managed IT support services_

Our market leading Managed IT services are accredited by some of the world’s leading IT vendors, such as Microsoft, Cisco, Cisco Meraki and Sophos. We have a specialist internal IT Consultancy and Cyber security consultancy team to enable us deliver a full service managed service offering to improve your business performance.

Business IT support to boost performance

Whether you require fully managed IT support or want to bolster the capabilities of your internal IT team, our specialist service desk can deliver expert, fast and reliable IT services tailored to your business requirements.

Flexible IT contracts to meet business needs

Our flexible range of contracts, give you peace of mind that your IT support needs are managed efficiently. Whether operating from the office, remotely, or functioning as a hybrid, we ensure the seamless functioning of your entire workforce.

What do you get with our IT support services_

To Access our Service Desk 24/7 around the clock

Access our Service Desk around the clock_
Our Business IT solutions provide a wealth of benefits. Standard cover is available 7.00am – 7.00pm Monday to Friday.

Our Service Desk hours are however flexible and equipped to provide extended services including weekend and 24/7 cover for those customers who require higher levels of support.

An Account Manager to strategically guide you

An Account Manager to strategically guide you_
Each business client is assigned an Account Manager as their first point of contact and to undertake quarterly review meetings. To ensure your Support Service and Strategy are kept on track to achieve your company goals. We work hard to provide the most comprehensive level of IT Support.

Strict service levels and IT Security best practice

Strict service levels and IT Security best practice_
Every IT Support contract includes unlimited remote support for all staff where they can quickly speak directly to an Engineer.

All our support Engineers adhere to strict, agreed SLAs and a standard level of IT Security. This includes proactive server, PC, Switches/Access Point/Router.

What makes us one of the UK's leading IT support companies

What makes us one of the UK's leading IT support companies

IT Support for all sizes and types of business_
Our IT services and solutions provide a wealth of business benefits for companies of all sizes. We have provided support for companies across multiple verticals, including but not limited to Professional Services, Hospitality, Finance, Healthcare and Not for Profits.

A strategic approach to IT that’s future-proofed_
To help strategically guide our clients, each client is assigned a technical Account Manager.

Our Account Managers are experienced in providing the high quality service that companies need; they will work alongside you and our IT Consultancy team to design your IT Roadmap for both now and for the future.

Harness the experience of a team of IT specialists_
Our large team of Support Engineers are experts at providing business IT Services tailored to your business. They are Microsoft certified, giving you peace of mind that you are receiving the highest level of expertise to tackle and resolve your IT issues and they’ll always use best practice methods.

A seamless and efficient onboarding process_
Once we have on-boarded a new client, 95% of our support can be undertaken remotely via the Service Desk this ensures we provide fast and efficient IT support and services. If an emergency on site visit is required. this can be quickly arranged.

Significantly reduce your IT overheads_
In-house IT Teams require training and R&D in order to stay up to date on the latest business technologies. By outsourcing your business IT, you eliminate the need to employ an expensive team of IT professionals and you’ll only need to pay for the level of support your business requires as a manageable fixed monthly cost.

Increase efficiency whilst decreasing risk_
If you are looking to switch IT providers, our Consultants have an extensive level of expertise across the leading vendors. They can quickly implement solutions a lot faster than any in-house team. We understand how important effective IT services are to enterprise.